Terms of service
Overview
This website is operated by HearClear. Throughout the site, the terms “we”, “us”, and “our” refer to HearClear. HearClear offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or change any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Continued use of the website following any updates constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. In using the Service, you must not violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses, or malicious code. Any breach of these Terms will result in immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand your content (excluding credit card data) may be transferred unencrypted and involve transmissions over various networks and changes to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. Material on this site is provided for general information and should not be the sole basis for decision-making.
Historical content may appear on the site and is not necessarily current. We reserve the right to modify site content at any time without obligation to update any information.
Section 4 – Modifications to the Service and Prices
Product prices are subject to change without notice. We may modify or discontinue the Service or any part of it at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services
Some products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy.
We have made every effort to display product images and colors as accurately as possible, but cannot guarantee that your screen will reflect them precisely.
We reserve the right to limit the sales of our products or services to any person or region, and to limit quantities at our sole discretion. Descriptions and pricing are subject to change without notice.
We do not guarantee that any product or service will meet your expectations or that errors in the Service will be corrected.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel orders per person, household, or order, including those using the same billing/shipping address or payment method.
You agree to provide current, accurate account information and to promptly update it. For more information, see our Return Policy.
Section 7 – Optional Tools
We may offer access to third-party tools we do not monitor or control.
These tools are provided “as is” and without any warranties. Your use of these tools is at your own risk, and you should review any third-party terms before using them.
We may offer new services or features in the future, which will also be subject to these Terms.
Section 8 – Third-Party Links
This site may contain third-party content or links. We are not responsible for the content or accuracy of third-party websites.
We are not liable for any transactions or damages related to third-party sites. Please review their terms and policies before engaging with them.
Section 9 – User Comments and Submissions
If you send us comments, suggestions, proposals, or any content (with or without request), you agree that we may use, edit, publish, or distribute these without restriction.
We are under no obligation to maintain comments in confidence, compensate for them, or respond.
You agree not to post content that violates the rights of others or is unlawful, obscene, or harmful. You may not mislead others by using a false identity. You are solely responsible for your comments.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors and cancel orders if any information is inaccurate, without prior notice (including after an order is placed).
We are not obligated to update any information except as required by law.
Section 12 – Prohibited Uses
You are prohibited from using the site or content for:
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Unlawful purposes
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Soliciting illegal acts
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Violating laws or rights
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Harassing or discriminating
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Uploading malicious code
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Collecting others’ information
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Spamming or phishing
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Any offensive or disruptive behavior
We reserve the right to terminate your use for violations.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free use of the Service.
You agree that the Service and all products are provided “as is” without warranties. We are not liable for damages including lost profits, lost data, or other indirect or incidental damages, even if advised of the possibility.
Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.
Section 14 – Indemnification
You agree to indemnify and hold harmless HearClear and our affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of any law or rights of a third party.
Section 15 – Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
Section 16 – Termination
These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of our site. We may terminate at any time if you violate any Terms.
Section 17 – Entire Agreement
These Terms, along with any posted policies, constitute the entire agreement between you and HearClear.
Section 18 – Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
Section 19 – Changes to Terms of Service
You can review the most current version of these Terms at:
https://www.icanhearclear.com/policies/terms-of-service
We reserve the right to update or change any part of these Terms. Your continued use of the site means you accept those changes.
Section 20 – Contact Information
For questions about these Terms, contact us at:
support@icanhearclear.com
Support hours: Monday–Friday, 9:00 AM – 5:00 PM GMT